NHS Appointments – Like a Game of Telephone Tag

My hopes that my GP’s surgery had forgotten to call me in for my annual diabetic blood test – loosely translated as my annual bollocking  – were dashed when a letter arrived last Friday informing me that they wanted to see me on August 4th. Now this being my dear old Mum’s birthday, there was about as much chance of me attending that appointment as an MP forgetting to claim their expenses. So in the spirit of co-operation – avoiding the nagging from the females in my life – I attempted on Monday to re-arrange said appointment. However, the appointments section can only be contacted between 10 am and 1 pm which is a fat lot of good when you have errands to run most of Monday. Now for the really fun part!

On Tuesday, at just after 10 o’clock, I dutifully rang the surgery to advise them of said need to change appointment – yes Lil I did heed your “or else” warning about NOT forgetting – only wait for it, I couldn’t get through! So having waited a few minutes I tried again, this time successfully getting through to a human being rather than Robot Rita. I explained to this individual my reasons for wanting to change appointment in what I thought was relatively simple english – I refuse to go completely native in Black Country dialect – you could almost hear the audible sucking-in of breath on the other end; like the NHS appointments system was designed for my convenience!

After much to-ing and fro-ing and much tut-tuting from the NHS side, we finally agreed a revised date of 26th August at 0830 hrs and yes, that is August 26th this year!!

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